Here we are listing down the ways by which you can get refund on your purchase made on Microsoft Store. However, we must mention that not all games are eligible for refunds. Which games are eligible for refunds? The users who purchased a game from the Microsoft Store can get a refund but there are certain limitations and rules. Games and applications purchased are only eligible for a refund within 14 days of purchase. But it should also be noted that the users should have played less than 2 hours on the game across all accounts. In other words, you can’t get a refund if you play the game for 50+ hours and try to return before 14 days. The time limit is just 2 hours. In addition to this, Downloadable content, season passes and other add-ons aren’t eligible for refunds either, the refunds will be made just for the base game itself.
Also keep in mind that users should take note that you will need to wait at least one day after the game’s release date before you request a refund. You can also have the game downloaded and launched at least once to get a refund as the companies wants to make sure you have actually played the game or just tried the game once. How to get a refund on Microsoft Store?
